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Managed Services

We run, manage, support and improve our customers' experience platforms and empower the teams supporting them.

The UpperRight Advantage:
flexibility + accountability

What if you could access MVP-level talent across a trusted network of experts in a single agreement, with standardized roles, predictable rates and delivery excellence built into every engagement? 

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UpperRight's unique structure ensures one accountable partner with delivery scale across the UpperRight Network. Our customers get the right team, right model, and right talent to deliver outcomes quickly.

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Right Team

  • Right size: flexibility across talent

  • Right location: Central, hybrid or local

  • Right structure: advisory, project, ongoing

  • Right governance: COE vs. localized

  • Right price: rate flexibility and choice

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Right Model

  • COE Centralized: One Team/One Location

  • Regional: One Team Per Region

  • COE Hub & Spoke: In-Market Teams

  • Distributed: In-Market/Near/Offshore

  • Regional Hub & Spoke: Teams in All Locations

  • Embedded: Team Placed Inside Client​

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Right Talent

  • MVP level resources

  • 5-25+ years of domain experience

  • Standardized resource levels and rates across UpperRight network

  • Expertise and accountability without overhead – we handle the complexity
     

Managed Services Offerings

CDP & IdentityOps

Deploying expert teams to support:​

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  • Customer Data Platforms (CDP)

  • Composable CDP Platforms

  • Data Analytics Platforms

  • Customer Data Integration

  • AI Development Platforms

  • LLM Model Management

Experience Activation

Deploying expert teams to support:​

 

  • Marketing Automation​ Platforms

  • Journey Orchestration Platforms
  • Real-time Decisioning Platform

  • Customer Servicing Platforms

  • AdTech & Media Platforms

  • Social & Search Platforms

Salesforce Industry Clouds

Deploying expert teams to support:​

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  • Financial Services Cloud

  • Media Cloud

  • ​Consumer Goods Cloud

  • Health Cloud

  • Life Sciences Cloud

  • Manufacturing Cloud

Content Operations

Deploying expert teams to support:​

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  • GenAI Tools & Content Creation

  • Content Management Operations

  • Creative Automation & Optimization

  • Personalization & Offer Management

  • Channel Analytics & Optimization

  • Marketing Workflow Management

Salesforce for Marketing

Deploying expert teams to support:​

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  • Marketing Cloud Growth Edition

  • Marketing Cloud Engagement

  • Marketing Cloud Account Engagement

  • Marketing Cloud Personalization

  • Marketing Cloud Intelligence

  • Data Cloud For Marketing

Salesforce Integration

Deploying expert teams to support:​

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  • MuleSoft Composer

  • MuleSoft Automation (RPA)

  • MuleSoft Anypoint

  • Salesforce APIs

  • Salesforce Platform Events

  • Salesforce Shield 

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