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Managed Services
"Help us run, manage, support and scale our CX platforms and teams at lower costs"
The UpperRight Advantage:
flexibility + accountability
What if you could access MVP-level talent across the UpperRight Network in a single agreement, with standardized roles, predictable rates and delivery excellence built into every engagement?
With flexibility, accountability and outcomes at our core of our offerings, UpperRight's right team, right model and right talent approach ensures a successful partnership regardless of scope.
RIGHT TEAM
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Right size: flexibility across talent
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Right location: Central, hybrid or local
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Right model: advisory, project, ongoing
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Right governance: COE vs. localized
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Right price: rate flexibility and choice
RIGHT MODEL
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COE Centralized: One Team/One Location
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Regional: One Team Per Region
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COE Hub & Spoke: In-Market Teams
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Distributed: In-Market/Near/Offshore
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Regional Hub & Spoke: Teams in All Locations
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Embedded: Team Placed Inside Client
RIGHT TALENT
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MVP level resources
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5-25+ years of domain experience
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Standardized resource levels and rates across UpperRight network
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Expertise and accountability without overhead – we handle the complexity